What information we collectGoogle Analytics mainly uses first-party cookies to report on visitor (aka. user) interactions on Google Analytics customers’ websites. Users may disable cookies or delete any individual cookies. In addition, Google Analytics supports an optional browser add-on that – once installed and enabled – disables measurement by Google Analytics for any site a user visits. Note that this add-on only disables Google Analytics measurement. Where a site or app uses Google Analytics for Apps or the Google Analytics for Firebase SDKs, Google Analytics collects an app-instance identifier — a randomly generated number that identifies a unique installation of an App. Whenever a user resets their Advertising Identifier (Advertising ID on Android, and ID for Advertisers on iOS), the app-instance identifier is also reset. Where sites or apps have implemented Google Analytics with other Google Advertising products, like AdWords, additional advertising identifiers may be collected. Users can opt-out of this feature and manage their settings for this cookie using the Ads Settings. Learn more Google Analytics also collects Internet Protocol (IP) addresses to provide and protect the security of the service, and to give website owners a sense of which country, state, or city in the world their users come from (also known as “IP geolocation”). Google Analytics provides a method to mask IPs that are collected (detailed below) but note that website owners have access to their users’ IP addresses even if the website owners do not use Google Analytics. Find out more Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version and the name and version of the Services you are using. We use this information to ensure that the Services function properly. IP Address: Your IP address is automatically assigned to your computer by your Internet Service Provider. An IP address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering the Services. We may also derive your approximate location from your IP address. Webforms: When submitted through our webforms on the contact us, feedback and request a quote pages, the website collects personal information such as name, address, email address, telephone number(s), your business area and any attachments that you might choose to submit.
Why do we need this information?This personal information is required to optimise the best website experience for your visit, or in order to raise your enquiry with the most relevant internal department in facilitating your enquiry or request for quotation.
How long do we keep this data?We will retain personal information until we are advised that you wish for your personal information to be removed from the website (see your rights, below). We will also remove your information if your company requests this (if you have left the business for example).
Your rightsUnder Data Protection law you have rights related to how we protect and look after your personal information You have the right to ask us for your personal information that we hold and process about you. This is known as a subject access request. You can also ask:
- That any inaccurate information we hold about you is corrected
- That we delete information about you in certain situations;
- That we stop using your personal information for certain purposes;
- That we don’t make decisions about you by completely automated means;
- That personal information you have given us be provided to you in a common machine readable format, or sent to a third party where this is technically feasible;